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1. Introduction
Welcome to Piguobag.com. This Shipping & Delivery Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our website. By placing an order, you agree to the terms outlined in this policy.
2. Shipping Destinations
We offer shipping to the following destinations:
- Domestic: All regions within china.
- International: Select countries worldwide. Please refer to our shipping options at checkout for available destinations.
3. Shipping Methods and Delivery Times
We provide various shipping options to meet your needs:
- Standard Shipping: Delivery within [insert time frame] for domestic orders.
- Expedited Shipping: Delivery within [insert time frame] for domestic orders.
- International Shipping: Delivery times vary by destination and shipping method selected. Estimated delivery times will be provided at checkout.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs processing and carrier delays.
4. Shipping Costs
Shipping costs are calculated based on the following factors:
- Destination: Shipping costs vary depending on the destination.
- Weight and Dimensions: Shipping costs are determined by the weight and size of your order.
- Shipping Method: Different shipping methods have different rates. The total shipping cost will be displayed at checkout before you complete your purchase.
5. Order Processing Time
- Processing Time: Orders are processed within 15 business days. Processing time may vary during peak seasons or promotional periods.
- Order Confirmation: You will receive an email confirmation once your order is placed and another notification when your order is shipped, including tracking information.
6. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through the carrier’s website.
7. Customs, Duties, and Taxes
- International Orders: Import duties, taxes, and customs fees are not included in the product price or shipping cost. These charges are the responsibility of the customer and are determined by the customs office of the destination country.
- Customs Clearance: Delays caused by customs clearance are beyond our control. Please contact your local customs office for more information.
8. Shipping Address
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
9. Damaged or Lost Packages
- Damaged Packages: If your package arrives damaged, please contact us within [insert time frame] of receipt with photos of the damage, and we will assist you with a replacement or refund.
- Lost Packages: If your package is lost in transit, please contact us, and we will work with the carrier to resolve the issue and provide a replacement or refund as appropriate.
10. Contact Us
If you have any questions or concerns about our Shipping & Delivery Policy, please contact us:
- Email: [email protected]
- Phone: 16538702091
Thank you for shopping at Piguobag.com. We appreciate your business and are committed to ensuring a smooth and reliable shipping experience.